Seminars planned to help with business recovery

Lyn Falk
Lyn Falk

WILMINGTON- The Deerfield Valley Resiliency Team, combining the expertise of the Southern Vermont Deerfield Valley Chamber of Commerce, Wilmington Works, and the economic development departments of Wilmington and Dover, continues to offer local business owners in all sectors an ongoing series of webinars around building resilience during the COVID-19 crisis.
All webinars are interactive and many will provide the opportunity for one-on-one follow-up. All area businesses are welcome to attend. For login information visit or
On Wednesday, May 27, at 11 am, restaurant consultant and owner Keith Arnold leads “Restaurant Resiliency Part 2: Selling the experience of  dining out with social distancing.” This will be a highly interactive conversation around the return to dining out. Topics include renewing guest confidence, moving to touchless dining, dining room setup, cleaning practices, staff training, and more. This call will be followed up by 30-minute consultations for each participant to raise questions, share successes and ideas, and work through sticky points with Arnold one-on-one.
On Thursday, May 28, at 9 am, join nationally recognized retail consultant Lyn Falk for “Retail After Covid-19: Still Providing a Powerful Customer Experience.” This call, which is specifically geared toward retailers, will be an upbeat hour-long webinar on how to create a healthy and positive customer experience in the new retail environment. From the storefront, to the selling floor and the touchless checkout point, Falk will guide viewers through creating a comfortable retail environment that is safe, beautiful, and welcoming.
Join marketing guru, entrepreneur, and seventh generation Vermonter Jack Derby for a stimulating discussion of “Marketing Moving Forward” on Thursday, June 4, at 9 am.Topics covered will include finding new markets and customers, using shorter marketing lead times, marketing safety, and more. This call is sure to spark an ongoing conversation among the many local businesses operating and marketing themselves within a changing tourism economy.
Several other calls are being planned now, so be sure to check the full schedule at or websites.
For those who are unable to attend live, calls will either be recorded or have materials available to view for a short time afterward. Several past group calls are also currently available to view.
For more information  contact Eric Durocher at (802) 464-8092, Meg Staloff at (802) 380-9417 or Gretchen Havreluk at (802) 779-2905.

The Deerfield Valley News

797 VT Route 100 North
Wilmington, VT 05363

Phone: 802-464-3388
Fax: 802-464-7255

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